Factory-direct pricing & worldwide project support
Expert advice: +86 188 2415 6040Request a quote

B2B BUYER FAQ

Clear answers before you request a quotation.

MOQ, samples, customization, packing, quality control, shipping, installation and warranty for SUNDAYS billiards projects.

PURCHASING QUESTIONS

Frequently asked questions

What is your MOQ?

MOQ varies by product, configuration, packing method and destination. Send the model and target quantity for written confirmation.

Can I order a sample table or accessory?

Sample feasibility, sample cost, packing and freight are reviewed by product and destination before confirmation.

Do you support OEM or ODM projects?

SUNDAYS reviews OEM and ODM requirements for structure, finish, cloth, logo placement, manuals and packaging. The approved scope is listed in the quotation.

Can you add our logo and private-label packaging?

Available branding options may include the product, manuals, labels and export or retail packaging, subject to the approved project brief.

How long does production take?

Production lead time depends on the model, quantity, customization and current schedule. The written quotation states the applicable estimate after review.

How are pool and snooker tables packed for export?

Packing is specified according to the product structure, shipment method and destination. Reinforced export packing and container planning can be reviewed for table projects.

What quality checks are available?

A project can include documented checkpoints for materials, assembly, finish, play-related checks and packing before dispatch. Ask which records apply to your order.

Which certificates or test reports are available?

Certification and test-report availability is confirmed by product and target market. SUNDAYS does not claim a certificate without a relevant document.

Can you arrange international shipping?

A freight quotation can be prepared after quantity, packing dimensions, destination and Incoterm are confirmed. Duties, customs clearance and local charges depend on the agreed terms.

Do you provide installation support?

Installation planning depends on the table type and destination. The quotation can identify documentation, remote guidance and any local professional-installation requirement.

What warranty do you provide?

Warranty scope and the service process are confirmed in writing for the approved model and project.

What information should I send for a quote?

Send the model or table type, quantity, preferred size and finish, customization request, destination and target delivery period. Photos or room drawings are useful for venue projects.

Need a model-specific answer?

Send the product, quantity, destination and customization requirements. The factory team will prepare a written response based on the actual project.

ASK THE FACTORY TEAM

PRIVATE OFFERS · NEW MODELS · BUYER GUIDES

Join the SUNDAYS list.

✉

Your quote list

VIEW QUOTE LISTREQUEST QUOTE

PRODUCT COMPARISON

Compare your shortlist